As we wrap up 2025 and look forward to a bright new year, we would like to offer members a closer look at the important work that has taken place behind the scenes…

As 2025 winds down, we’re taking a moment to revisit the articles that resonated most with our community this year. These five top reads captured attention, highlighted key conversations, and reflected the…

By Mark Land, M.S., RAC-US, AAHP  We all might harbor in mind quaint notions of what customer service is. This is usually based on our personal expectations when purchasing products…

By Alissa Gould, Boiron USA Director of Corporate Communications and Public Affairs  Typically, we think of customer service as caring for our end users — the consumers of our medicines. But don’t…

By Eric L. Foxman, Pharm. (Ret.), AAHP Secretary  This article originally appeared in the August 2012 hardcopy-only edition of the AAHP Network News.  The importance of managing consumer complaints is underscored by the importance FDA gives…

By Mary Beth Watkins This article originally appeared in the September 2012 hardcopy-only edition of the AAHP Network News.  Question: What should be included in the investigation and report of a consumer…

By Alvin J. Lorman, AAHP Counsel  The Food and Drug Administration (FDA) has issued two Warning Letters that should be of intertest to all manufacturers and distributors of homeopathic drugs. …

By Mark Land, M.S., RAC-US, AAHP  Quality by Design (QbD) is a systematic approach to product and process development that begins with predefined objectives and emphasizes product and process understanding…

Complied here is a brief fact sheet that AAHP uses when introducing homeopathy to Congressional health staff on Capitol Hill. More robust information can be found on TheAAHP.org’s frequently asked…